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Terms of Service

Last updated: 15 May 2026

The short version

We'll build, host and look after your site. You pay your invoices on time. Either side can walk away with 30 days' notice. No surprises.

1. Who these terms cover

These terms apply when you engage WakaWeb ("we", "us") to design, build or manage a website. By accepting a quote or paying an invoice you agree to them.

2. What we'll do

  • Design and build your website to the scope agreed in your quote.
  • Host it on a managed, secure platform with SSL and daily backups.
  • Keep it patched, monitored and online (target uptime 99.9%).
  • Make small content edits as part of your monthly plan.

3. What we need from you

  • Content (text, photos, logos) in a reasonable timeframe.
  • Prompt feedback during the design phase.
  • Payment of invoices by the due date.

4. Pricing & payments

All prices are in NZD and exclude GST unless stated otherwise. Subscription plans are billed monthly in advance via Stripe NZ. One-off projects are invoiced as agreed in the quote.

Late payments over 14 days may pause hosting and support until cleared.

5. Cancellation

Subscription plans can be cancelled any time with 30 days' notice. We don't lock you in. After cancellation we'll hand over your content and domain.

6. Ownership

Once your final invoice is paid, you own the content and brand assets we created for you. We retain rights to the underlying frameworks and tooling we use across all clients.

7. Liability

We do our very best, but to the extent permitted by NZ law, our liability is limited to the fees you've paid us in the prior 3 months. We're not liable for indirect or consequential losses (lost profits, third-party failures, etc.).

Nothing in these terms limits your rights under the Consumer Guarantees Act where it applies.

8. Acceptable use

Your site must not be used for anything illegal, fraudulent, or designed to harm others. We reserve the right to suspend hosting if it is.

9. Governing law

These terms are governed by New Zealand law. Any disputes will be handled in the courts of New Zealand.

10. Get in touch

Anything unclear? Email cmykyles@gmail.com and we'll explain in plain English.